Social Networks and the In-plant
Roylance and Snyder see Facebook as part of a larger marketing strategy. They set up the Facebook site to facilitate communications with all campus groups, especially students. And they have seen some increase in student traffic caused, in part, by offering a special rate for printing pages from BlackBoard, the university's course management system, and promoting it on Facebook. Their goal is to provide additional special offers using social networking tools.
- People:
- Dwayne Magee
- Paul Roberts
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
