Training Customers--It's Your Job

Establishing A POD Infrastructure

In selecting vendors to work with to build POD capabilities, in plants should seek those with track records for keeping equipment investments from becoming obsolete, and those who can assist in developing the POD business. Some vendors, such as Xerox, offer free tutorials on effective, industry-specific POD applications to help in-plants recognize and act upon opportunities. Many vendors also will develop company-specific document samples that can help sell new applications, and work with in-plants to build a business case, while offering opportunities to test new applications on a contingency basis.