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Neumann also attributes a large part of the health of his shop to its focus on fulfillment services.
"We do fulfillment for the entire organization," he says. He adds that because the shop has ended up running much smaller quantities in its fulfillment operation, it has seen a significant—and lucrative—jump in the job count. In fact, Neumann says his operation has seen a $2 million increase in fulfillment revenue.
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