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"We have a really good reputation for customer service," he says. "We've worked hard to establish that."
Selling The Shop
Russell Bartholow, interim director of Printing Services at the University of Nebraska, says insourcing accounts for about five percent of his operation's total revenue.
Because the University of Nebraska is a state-run organization, the in-plant is limited to producing work for non-profit organizations, such as the Nebraska University Foundation and the Department of Travel and Tourism.
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