Top 50 Report Opportunity Knocks

Even government in-plants are insourcing. For Robert McDaniel at Texas Health and Human Services Printing Services in Austin, insourcing has become a survival necessity. His shop's reputation is what keeps the business coming in.

So McDaniel says his shop sends out literature to potential customers, and carefully cultivates what has been a very successful word-of-mouth following. Ranking eighth in insourcing revenue, the in-plant brought in $1,514,133 from outside sources this year.