Improve Your In-plant’s Performance and Results
Tom Hinton, keynote speaker at the upcoming IPMA conference, reveals how in-plants can use the “Five P’s” to go from good to great.
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Tom Hinton
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For example, if your parent organization’s purpose is to “provide superior service and support to our valued customers while achieving our financial goals,” it would make sense that your in-plant would complement that statement by adopting a purpose statement that reads something like this: “Our mission is to provide superior printing that exceeds each customer’s expectations while using technology, innovation and efficiency to control costs and provide a financial return to our parent organization.” In turn, your goals and tasks would further support your purpose statement by defining exactly how you will achieve your mission.
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