What's Next for the In-plant?

Expand the Student Offering

This option is evident only for educational establishments. Most I meet are firmly split down the middle—some offer services to students and do it well; others think they probably should, but are unsure where to start, and undecided whether it is worth it or not.

One thing is for sure: you need to control carefully how you communicate with the student base, when and where. Otherwise it will be very easy to get to a point where you find the tail wagging the dog, with your staff bogged down with small, time-consuming, unprofitable orders.