What's Next for the In-plant?
To survive and prosper, in-plants must examine why they exist and what they can offer in the future.
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Jo Lloyd
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Expand the Student Offering
This option is evident only for educational establishments. Most I meet are firmly split down the middle—some offer services to students and do it well; others think they probably should, but are unsure where to start, and undecided whether it is worth it or not.
One thing is for sure: you need to control carefully how you communicate with the student base, when and where. Otherwise it will be very easy to get to a point where you find the tail wagging the dog, with your staff bogged down with small, time-consuming, unprofitable orders.
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Jo Lloyd
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