Three Critical In-plant Trends for 2010
5) Measure, publish and market your actions.
Summary
The trends affecting in-plants are universal. It does not matter if you're a government, enterprise or an educational in-plant printer.
Financially, you should measure and compare your operational and financial numbers to industry leaders. Operationally, you need to constantly improve productivity and your "greening" efforts, as well as work toward overcoming the perception that print is a dirty profession. And last but not least, if you want to increase your value you have to start listening and being responsive to your customers' changing needs. IPG
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com