A Workflow Overhaul
To eliminate production inefficiencies, Aflac's printing subsidiary, Communicorp, restructured its customer service methodology and installed the latest high-speed equipment.
EFI created a Web portal specifically for Aflac work. Aflac’s marketing team, through this dedicated Web ordering portal, can now select a product, immediately check a PDF to ensure that it is the correct piece, receive a customized price estimate, forward an e-mail to the appropriate individual within Aflac for approval and send the job specifics to Communicorp, all in just a few clicks. Once the online order is entered, it queues up on the Communicorp server for job entry into the Pace MIS.
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