Canadian Managers Discuss the Business of Print
Though the weather was cool, the topics were hot as Canadian in-plant managers gathered in Victoria for the 44th annual CUPMAC conference.
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Peter Klit
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In-plants need to be an integral part of the organizations they serve by understanding their customers, knowing their marketplace and planning for the future, Muir said. They must also market themselves and offer new services that their organization needs, if they want to be strategically relevant.
Operational excellence comes out of continuous improvement that empowers employees and streamlines processes, Muir added. Understanding your goals, analyzing your data, implementing a plan and measuring the results are steps to operational excellence.
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Peter Klit
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