You Can't Print It All In-house
Though they may not want to talk about it, outsourcing printing is a big part of many in-plant managers' jobs.
Kerr uses a FileMaker-based chargeback system, which was extended so he can keep detailed notes on previous projects and track the prices paid for those jobs.
"I can give you a ballpark estimate on pretty much any job that has been done before, based on the last three similar jobs," Kerr says, noting that this allows him to quickly respond to customer inquiries.
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