You Can't Print It All In-house
Though they may not want to talk about it, outsourcing printing is a big part of many in-plant managers' jobs.
Kerr follows the guidelines of the city's purchasing department: any job over $1,000 must have three written quotes. As a government shop, Kerr must maintain a paper trail tracking the quote process.
"But nine times out of 10 I can pick out the right vendor just from experience," Kerr contends. "The two print shops I use most are both trade shops. My customers wouldn't even know how to find them—they aren't listed in the phone book and don't have a Web site. So if you didn't have a salesperson come for a visit, you'd never know they existed."
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