Holding Down the Fort

“It was going to be a two-year test program,” he says, “so I inherited equipment that was obsolete and had to use it for six years before we upgraded.”

Shorter still works in a pre-digital environment as the computer department receives a higher priority for upgrades.

“The director wants to put everything in copiers,” he says—this despite a history of printing outperforming computing. “I had another person with me for eight years who did copying. We worked eight hours, five days a week, while the computer department had three shifts every single day, and our output exceeded theirs.”