Though color pages are climbing, black-and-white printers remain an important part of most in-plants. Here are 10 tips to help you pick the right device.

By Joe Ranoia

“In December 2002 the Xerox WorkCentre was installed and looked like it would meet our needs,” says Dorothy Kuperus, of Christian Reformed Church Product Services, in Grand Rapids, Mich. “However, the speed was inadequate, the jams were excessive, and the downtime was frustrating to everyone, service technicians included.”