Print Managers Gather Deep in the Heart of Texas
Michelle Mindziak, manager of Addressing, Mailing, & Delivery Services at Penn State, explained how to "Think Outside the Box." She described how Penn State Media and Printing Services leveraged the mail unit to drive up print volume by increasing perceived value and reducing costs. Under her leadership, the unit became the campus mail experts and was able to show departments how properly designed mail could maximize savings. Even in this tough economic climate, she was able to add equipment and staff.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
