Print Managers Gather Deep in the Heart of Texas
Beto and Marla Martinez, associate vice president for University Operations, kicked off the event with a big Texas welcome. Then keynote speaker Howie Fenton, an NAPL consultant, answered the question "What Makes a World Class University In-plant Printer?" Fenton shared the results of several NAPL surveys of profit leaders in the commercial print sector and pointed out that many in-plants don't keep good records on the types of work they do.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.