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Over time, with good communication to union representatives, she created a training plan that eliminated territories and created opportunities. The excessive overtime was reduced with new policies, reviewed by the union. New products and services became a reality, and staff buy-in was achieved by getting them involved and developing a shared vision. She addressed poor behavior and morale with a written list of guidelines/expectations.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.