Positioning Your In-plant For The Future
In-plants that consider themselves nothing more than print shops are in grave danger of becoming irrelevant. Playing a more active role in your company's document processes (print and electronic) is the clear market direction.
Refocus your efforts on where you will be most effective in three years. How much of it will be in print? To be successful in the future, in-plant operations should consider the bigger picture: print is but one component of customer communications. IPG
- Places:
- North America
Matt Swain is a recognized Customer Communications industry thought leader. From delivering keynotes around the world to defining best practices, hundreds of well-known companies have relied on Matt’s expertise and research for their current and future omni-channel communication initiatives.
As Managing Director and Practice Lead for Broadridge Communications Consulting, Matt brings invaluable market research and consulting expertise to clients relative to benchmarking, customer experience optimization, and digital transformation.
Prior to joining Broadridge, Matt spent more than a decade at Keypoint Intelligence – InfoTrends where he was a member of the senior management team with global responsibility for Business Development and Customer Communications advisory services. Matt is a graduate of Rochester Institute of Technology and holds a Master’s degree in Print Media.
