Thinking Outside the Mailbox
At Lehigh University, "they've got mail" and much more, thanks to a constantly creative, innovative and dedicated in-plant.
The new system is extremely efficient and effective, but also very labor intensive, according to Strause. "It wasn't our original intention, but we decided to outsource the labor component of the project," he reveals. "We bid it out, and Ricoh won."
What was once a two-person operation will now require a minimum of six full-time people staffed by Ricoh. "Our two postal employees have been offered positions with Ricoh," Strause reports. "We wanted to make sure that current staff members were taken care of."
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