Thinking Outside the Mailbox
At Lehigh University, "they've got mail" and much more, thanks to a constantly creative, innovative and dedicated in-plant.
When mail is placed in an individual folder, the sorter scans the barcode with a ring scanner, which triggers an e-mail informing the student that the letter is ready for pickup. The operation already uses an e-mail notification system for incoming packages.
"We're not going to scan the file when a pizza coupon comes in," Strause adds. "It must be legitimate first-class mail, not presort/bulk mail or a flier."
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