Thinking Outside the Mailbox
At Lehigh University, "they've got mail" and much more, thanks to a constantly creative, innovative and dedicated in-plant.
For example, Strause was quick to reassure his print shop staff that partnering with Ricoh wouldn't jeopardize the overall in-plant operation.
"I explained that this is what we're doing and why, and that our contracts are really well written," he reports. "I said, 'Yes, we invited them to breakfast—but we still control the menu.' "
Related Content
Comments
