The Wal-Mart Way

By cutting printing costs, the 300-plus-employee in-plant boosts the Bentonville, Ark., company's profits and plays a key role in its success. And since Wal-Mart is repeatedly ranked number one on Fortune magazine's annual Fortune 500 list, that success is considerable.

Serving more than 138 million customers per week in more than 5,200 stores around the world, the company has become one of the most well-known names in the retail business in the 44 years since Sam Walton founded it. Despite its size, though, the company has never overlooked the contributions of its employees, which it affectionately calls "associates." They, in turn, seem more than willing to put forth extra effort to help Wal-Mart shine. This is especially true at PMDC, where employees pride themselves on the quality of their work and the fast response times they provide.