The Wal-Mart Way

The largest, most successful company in the country also maintains one of the most sizable in-plants, with a staff that's willing to bend over backwards to keep Wal-Mart on top.

By Carol Brzozowski

ASK DANNY Funkhouser, the general manager of Wal-Mart's Print and Mail Distribution Center (PMDC), what role his in-plant plays in the success of the country's leading retailer, and he replies: "benchmarking." By being competitive in pricing and speed, Funkhouser explains, the in-plant keeps its competition in line.