In With the New at University of Maryland
So Raeder used his unit’s good reputation to get customers to trust the new Document Services unit. He hired a new customer service manager, Bob Masiulis, from the commercial printing sector, and put customer service representatives in charge of selling for all of Document Services, not just the printing unit. To keep operations running smoothly, he hired Teresa Thacker to oversee Printing Services.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
