The Top Ten

10.

John Hancock Document Solutions Group edged up one notch this year to join the top 10. Based in Hyde Park, Mass., the in-plant prints and mails millions of pages each year to the financial services company's clients. Newly responsible for document storage, scanning and electronic archiving, the in-plant boosted its sales by 26.6 percent this year, making it one of the strongest climbers on the list. Insourcing revenue increased nearly tenfold in 2003. (See the full story elsewhere on this site.)