Not the State Printer You Used to Know
WHEN YOUR in-plant has 153 years of history behind it, promoting it as a cutting-edge marvel with a “customers first” mentality can be a tough job.
Jean-Luc Devis thinks he’s found a way.
Just 15 months into the job, the new director of the State of Washington Department of Printing has made it his mission to rebrand his 130-employee in-plant in the minds of customers. His message: “We’re not the state printer you used to know.”
- Companies:
- Canon U.S.A.
- Heidelberg
- Komori America
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
