The Power Of Competition

First, even though you work in an in-plant, realize that you still compete with the open market. If the shop down the street can out-perform your shop, it will win the business. Some in-plants have learned this the hard way.

After you, the manager, begin to think like a competitor, your employees will begin to feel it. The attitude of the leader filters down to the employees. Act as if you were running a commercial shop. Everyone else will catch on.