The Paper Chase

The in-plant also offers a free print and promotional products bidding service for the campus, acting like a print broker. Clients can bring a job specification, and the in-plant then calls local printers and gets bids. Printing Services also offers its own bid on the job.

"We can't underbid the printer. But, it does bring a lot of people in the door, and it gives us a chance to get to know them," he says. "Plus, we get to look at where we lost business and how much we lost it by."