Is Zero Rework Possible?
The only acceptable level of rework for our in-plants is zero. But can we frail and imperfect humans pull that off?
4| Estimate the cost of each factor of urgency. Most people, including me, find a proper estimation of this value too tough to find, but in the case of a rework discovered by my customer instead of by my people, I assign a triple value.
5| Rank these items in order from most costly to least costly using graphs or bar charts. This results in the Pareto Diagram.
- Companies:
- Xerox Corp.
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