Is Zero Rework Possible?
The only acceptable level of rework for our in-plants is zero. But can we frail and imperfect humans pull that off?
Bottom line: I don’t know if zero rework is possible, but to accept anything less is to accept defeat. I’m not ready to make that concession, and if you’re not either, let me share with you a useful tool that has helped me reduce my in-plant’s rework rate and may help you reduce yours: Pareto Analysis.
- Companies:
- Xerox Corp.
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