Is Zero Rework Possible?
The only acceptable level of rework for our in-plants is zero. But can we frail and imperfect humans pull that off?
Of course a rework costs your in-plant time and money, but that’s just the beginning. Your carefully scheduled workflow has been disrupted. Will one or more of your customers’ jobs now be late? And if so, which customer wins and which one loses? What kind of hit will this have on your in-plant’s goodwill?
- Companies:
- Xerox Corp.
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