Is Zero Rework Possible?
The only acceptable level of rework for our in-plants is zero. But can we frail and imperfect humans pull that off?
THE TRIVIAL MANY
The 80 percent of rework causes that only account for 20 percent of the rework costs are often called “the trivial many” for self-evident reasons. But that points out what I don’t like about Pareto Analysis: it’s like an acknowledgement that rework can never be eliminated, only reduced, and I’m not ready to accept that yet. But Pareto Analysis is a remarkably powerful tool in rework reduction, and we will continue to use it in our in-plant until we hit zero rework.
- Companies:
- Xerox Corp.
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