Is Zero Rework Possible?

THE TRIVIAL MANY

The 80 percent of rework causes that only account for 20 percent of the rework costs are often called “the trivial many” for self-evident reasons. But that points out what I don’t like about Pareto Analysis: it’s like an acknowledgement that rework can never be eliminated, only reduced, and I’m not ready to accept that yet. But Pareto Analysis is a remarkably powerful tool in rework reduction, and we will continue to use it in our in-plant until we hit zero rework.