Is Zero Rework Possible?
The only acceptable level of rework for our in-plants is zero. But can we frail and imperfect humans pull that off?
One category, “Shipped short,” is one of those that had a special factor of urgency because it is a rework that is always caught by the customer. Its actual cost was $593, but because of its urgency it was assigned a cost of $1,779, and you’ll see that it is listed as “Shipped short x 3” in recognition of its special place in my in-plant’s diagram.
- Companies:
- Xerox Corp.
Related Content
Comments
