Is Zero Rework Possible?
The only acceptable level of rework for our in-plants is zero. But can we frail and imperfect humans pull that off?
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REWORK. Man, that’s one word I really hate.
Now, I love working in the printing business just as you do; if you didn’t, you’d be reading Car and Driver or O, The Oprah Magazine instead of In-Plant Graphics. But we both know that printing can be a tough way to make a living. Fussy customers picking you to death about their project and your prices; files that won’t RIP correctly to your devices; folds that crack even after they’ve been scored…you know what I’m talking about. It can be like hanging off the edge of a cliff by your fingertips. And, then, when you think the pain can’t get any worse, it happens: rework. And it’s like someone just ground their boot heels squarely on the tops of your aching fingers.
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- Companies:
- Xerox Corp.
Richard Griffin
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