The Lifetime Value Of Your Customers
Your customers can do much more for you than just pay their bills. They can bring you new ideas and opportunities, not to mention new clients.
For instance, if we learn to support a customer's trade shows through uniquely designed fulfillment services, there's no reason we can't offer similar services for other customers' trade shows. Experiences and understandings gained in creating perceived value for one account can often be offered to other customers with similar needs.
- People:
- Sid Chadwick
Related Content
Increasing Value with Expanded Services: In-plant Opportunities to Become a Turnkey Communications Partner
From the Editor: Outflanking Outsourcing
Outside In: How Insourcing Helps In-plants Thrive
Overlooked Opportunities: Shredding It in New York
GPO Publishes Historical Volumes Dating From 1789
Reopened In-plant Building Back Steadily
Comments
