The Lifetime Value Of Your Customers
Your customers can do much more for you than just pay their bills. They can bring you new ideas and opportunities, not to mention new clients.
Flexibility: A "jammed schedule" raises everyone's stress level. What's surprising is that most suppliers with this situation don't make the effort to contact current customers with work already scheduled for the purpose of learning if there's extra time available to produce that buyer's work, in order to bring in more work that's trying to come into your plant.
- People:
- Sid Chadwick
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