The Kinko's Threat

So what makes Kinko's better suited to facilities management than these others? Unfortunately Kinko's wouldn't say. Despite initial interest in being interviewed, the firm's communications department eventually "decided to decline most media requests during our time of transition to FedEx."

Though Kinko's isn't the only quick printer trying to score corporate business, (Sir Speedy touts its "business documents services"; Alphagraphics offers "strategic sourcing"), Kinko's has a formal FM program in place to take over an organization's printing. It lists three ways it can manage a business's documents: