A Print Shop Built for Two

To keep on top of the work at the Jefferson, Mo., campus, Griffin tries to set up his calendar year far in advance.

“I know their volumes better than they do,” he says. “Admissions and enrollment will be looking for 60,000 pieces of letterhead, and I’ll keep track of that for them.”

Some departments don’t track their needs in advance, so Griffin goes after them for work—but subtly.