Never Say ‘No’

“We never said ‘no,’ ” he says. “Anytime they asked, or something went through the cracks, we picked it up—and we’re still picking up.”

The media department was recently outsourced, so Adams and his one full-time co-worker, Chris Davis, will soon record and duplicate tapes and CDs. The in-plant also merged with receiving and deliveries; one employee from that department does occasional work at the in-plant, while Adams and Davis back up his duties.