The "In" Crowd

Hulett believes in-plants that get more than half their business via insourcing should spin off from the parent and become a commercial printer.

Messner, whose in-plant insources 58 percent of its business, feels having an in-plant, regardless of the amount of insourcing work, still benefits the parent organization—especially in the area of customer service. That, Messner says, is where in-plants must focus.