The "In" Crowd

As in-plants struggle to prove their worth to their parent organizations, insourcing has become a great way for them to eliminate down time on equipment and bring in revenue to recoup costs. Additionally, working with external customers will improve in-plants' customer service and business skills.

IPG data shows that 40 percent of all in-plants take in work from customers outside their parent organizations. Still, not every in-plant thinks this is wise.