May You Thrive in Interesting Times

These days, offering on-demand digital printing or having a Web site is about as revolutionary as owning a car. It’s no longer important to clients whether documents are printed on digital printers or offset presses—the only things that matter to them are quality, cost and delivery.

Today, we are experiencing two additional powerful, disruptive forces that are changing the production industry at least as profoundly as digital printing and the Internet: the economy and concerns about the environment. These are forcing changes in the ways in-plants successfully operate that will drive decisions, investments and business practices for the next eight to 10 years. How savvy in-plant managers will evolve their operations to survive and thrive in this era of change is worth exploration.