The Digital Shift

It falls on the shoulder of the in-plant manager to become part teacher, part coach, part cheerleader and a full support system.

Becoming Digitally Fluent

For David German, manager of the City and County of San Francisco's ReproMail department, big changes came four years ago with the acquisition of an HP Indigo digital color press. San Francisco is a labor-intensive town, German notes, and he needed to convince the workers' union that their forces needed to become fluent with this digital press.