The Digital Shift

"We have days where everything just clicks and the confidence gets high," he says. "Then there's days when you realize Murphy was in the printing business and everything you touch goes wrong. What makes it more frustrating is when you have three, four, five of those days back to back to back.

"What I've tried to do is reinforce the fact that when we moved forward with this, I knew there was going to be a huge learning curve, and that when we run into these problems, they're not unexpected," he continues. "It's a learning process for him [the operator] to go through. If I tried to take the press away from him, he'd revolt. I think now he enjoys the challenge of learning and trying to solve these problems."