The Click Of Convenience

But as always there have been the stalwart proponents of hard copy submission.

"There are always going to be those customers who want face-to-face interaction in our department. Some people are intimidated by submitting an order form online. But when customers have brought jobs in in person, we just tell them that they can do it online," says Harding, adding that word-of-mouth has been, and continues to be, the best marketing tool.