The Click Of Convenience

Kane says the pricing structure is ideal for Duplicating Services because it ensures a safe investment.

"If you don't have a locked-in user group, or if you don't have a high demand already, you've got to minimize your cost." This, he contends, is the way to do it.

Software From Scratch

With 15 months under its belt, Temple University's in-plant is relatively new to the online job submission game. At the University of Illinois, in Urbana-Champaign, Technical Analyst Dan Harding has overseen Printing Services' online job submission software since 1997. In computer years, that's ages ago. His secret? The in-plant designed its own system.