When the print shop for the City of Longmont, Colo., wanted to improve its capabilities, it didn't send out e-mails to ask what type of services customers needed. Instead, staff went out to each customer and asked what they thought the in-plant was lacking.
"There was an expression of a need for a wide-format [printer],” reports Richard Showers, in-plant manager.
Customer Comments Inspire Wide-format Printer Purchase
When the print shop for the City of Longmont, Colo., wanted to improve its capabilities, it didn't send out e-mails to ask what type of services customers needed. Instead, staff went out to each customer and asked what they thought the in-plant was lacking.
"There was an expression of a need for a wide-format [printer],” reports Richard Showers, in-plant manager.