Servicing Students: A Strategic Win at Villanova - Page 9 of 14

By Bob Neubauer

In the main Bartley Print Center, situated just inside the entrance of the Villanova School of Business, resides most of the digital production equipment, including a Canon imageRUNNER 110.

The in-plant has been using WebCRD, from Rochester Software Associates, for five years now for online job submission and automated production. Thanks to a partnership between RSA and The CBORD Group, provider of the school's Wildcards, students can now pay for print jobs with their cards. The university provides students with an annual $60 print allowance. When they exceed that—or when they submit any job more complex than black-and-white printing on white paper—payment is deducted from their Wildcard.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.