Tennessee Gets Animated

Now, his in-plant's new home in cyberspace (www.state.tn.us/generalserv/ba09p) boasts Macromedia Flash animation, a soundtrack, online job submission, and a platform from which to advertise special deals.

But the on-ramp to the information superhighway was not without its delays. Because the State of Tennessee has its own guidelines for online appearance, Richmond had to get special approval for what he calls a "fresh, new look" for the site.