The Future of the Supply Chain Is (Almost) Here

“We build workflows behind the scenes, customized to [clients’] work habits,” says Steve Pratt, director of technology at IBT. Internal workflow is facilitated by notifications and updates that alert key people along the chain that a particular point in the process has been reached.

“It’s more pushing than pulling,” Pratt says of the system’s effect on workflow. “How many times along that process does a job have to wait for someone to look at it? Obviously, time is critical. If there is a part of the process that is waiting for someone to look at it, you don’t get the file out there. It’s about getting information to the people who need it to make decisions.”